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Customer Service

[Humans of Q] Bell All-Stars Spotlight

As we close out Bell All-Stars Period 16 this October, we proudly shine a spotlight on some of the most awarded members of our Qmunity. These individuals exemplify the passion, perseverance, and commitment that define the Quantrics spirit. Let’s meet Michael Bongais, Aldrin Quidoles Jr., and Yves Saquillo—leaders in their own right who have consistently […]

November 1, 2024
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[Humans of Q] GRL PWR: Committed Trainers at Work, Engaged Qmunity Beyond 

At Quantrics, the spirit of teamwork and personal growth extends beyond the office walls. Meet the GRL PWR Trainers, a group of passionate and driven women from the Training Team who excel in their roles and lead by example through their commitment to staying active:  These trainers share a variety of interests beyond work, from […]

October 11, 2024
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[Humans of Q] John Philip Hortelano: Growing His Career & Health at Quantrics

John Philip Hortelano, known as JP, is a dedicated Blueprint programmer at Quantrics, whose career and personal journey reflect his drive for continuous growth. JP’s career at Quantrics began in 2022 when he was hired as a Chat Support Agent. After a year of solid performance in his role, he discovered an opening for a […]

September 26, 2024
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[Humans of Q] Jovy Villarosa: The Journey of Quantrics’ Original ‘Mommy’

Jovy Villarosa, fondly known as “Mommy Jovy,” has been an integral part of Quantrics since 2016. Her career journey is a testament to resilience and finding one’s way back to a beloved role. After dedicating 30 years as an executive assistant at Jollibee Foods Corporation and ABS-CBN, Jovy took early retirement to care for her […]

September 13, 2024
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Embracing the Future of Work with Our New Global Technology Center (GTC)

June 3, 2024, Taytay, Rizal – Quantrics, a global leader in customer experiences and digital services, proudly inaugurated its new Global Technology Center (GTC) Hub in Taytay. The grand opening was honored by the presence of key partner-client experts on IT Delivery and Network Technology Systems. Kevin Malette, President of Quantrics, emphasized the significance of […]

June 3, 2024
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Empowering Future-Ready Leaders: Quantrics Launches VLC Program

July 16, 2024, Taytay, San Mateo, and Naga – Quantrics, a global leader in customer experience and digital solutions, is thrilled to launch its Virtual Leadership Certification (VLC) Program, an initiative designed to empower leaders to excel in the virtual environment. The nationwide event showcased the cutting-edge VLC hubs, marking a significant milestone in the […]

July 16, 2024